Tourism & Parks

Tourism Training

To realize its full potential, the NWT tourism industry is reliant on a well-trained labour force who can deliver tourism products in a professional and knowledgeable manner.  The Tourism & Parks Division is working with the tourism industry to coordinate the development of a professional tourism workforce through education, training and awareness.

The goals of tourism training are to:
• Increase the number of skilled workers in the tourism industry;
• Improve the profitability of existing tourism operators by enhancing customer experience; and
• Increase awareness of tourism careers in the NWT.

Interested in starting or enhancing a tourism business, expanding or obtaining further training? Take a look at the list below for information on training materials, workshops and industry contacts. The resources include NWT-specific tools as well as national and international training materials.

Tourism Training Funding      Read More Hide

Sector Specific Training      Read More Hide

Youth Mentorship Program      Read More Hide

Business Mentorship Program      Read More Hide

Tourism Awareness      Read More Hide

Tourism Career Awareness Presentation (NWT Specific)      Read More Hide


Tools for Further Training

emerit Occupational Standards      Read More Hide

emerit Certification Fact Sheets      Read More Hide

emerit Tourism Training      Read More Hide

Performance First Series - Human Resources Management Tools (CTHRC)      Read More Hide

Business Builders Series - Business Management Tools (CTHRC)      Read More Hide



Training Workshops for the NWT Tourism Industry

Customer Service and Hospitality Training

Tourism and Parks is the current license holder of the NorthernMost Host and Japanese Service Expectations programs in the Northwest Territories and endorses trainers to present these programs in the NWT.

Tourism and Parks developed the Tourism Career Awareness presentation and can arrange for presenters to deliver this workshop.

Please contact the Tourism Officer in your region to arrange for a trainer to present these workshops to your organization. 

NorthernMost Host (NWT Specific)      Read More Hide

Welcome to the Northwest Territories (NWT Specific)      Read More Hide

Japanese Service Expectations (NWT Specific)      Read More Hide

Skills Training Workshops

NWT Fly Fishing Workshop (Sept. 14 & 15, 2010)      Read More Hide


Tourism Organizations

Tourism Industry Identification Program      Read More Hide

Canadian Tourism Commission      Read More Hide

Tourism Industry Association of Canada      Read More Hide

Northwest Territories Tourism (NWT Specific)      Read More Hide

Yukon Tourism Education Council      Read More Hide

Canadian Tourism Human Resource Council     Read More Hide




For more information on training programs, workshops and materials, contact your Tourism Development Officer through ITI’s regional offices in: Yellowknife (North Slave), Fort Smith (South Slave), Norman Wells (Sahtu), Fort Simpson (Dehcho) or Inuvik (Inuvik).